We collect personal data from a range of sources including contact forms, email, phone calls, SMS, WhatsApp communications, video calls and in person meetings.
The data we collect may include your name, contact details and any information you provide to us in relation to our services.
We use this data to communicate with you, provide our services, meet our legal and regulatory obligations and improve how we operate.
We may share data with trusted third parties where necessary to deliver our services, including accounting software providers such as Xero and communication platforms.
Personal data may be transferred to and stored in countries outside the United Kingdom and European Economic Area. Where this occurs, we take reasonable steps to ensure data is handled securely and in line with data protection requirements.
We retain personal data only for as long as necessary. Retention periods vary depending on the type of service provided, legal requirements and regulatory obligations. In some cases, we may be required to retain data for several years to comply with accounting, tax and professional regulations.
You have the right to request access to your personal data, request correction of inaccurate data and request deletion where applicable. Requests should be made in writing.
To contact us regarding your data, write to: The Directors, Faro Finance Ltd, 481 Chester Road, M16 9HF, United Kingdom.
This policy is provided in line with UK GDPR, the Data Protection Act 2018 and the EU General Data Protection Regulation.